FAQ – Oven

Why did the oven trip when switched on?

Potential Cause: The water tank is over filled.

Solution:Bring the oven to Authorised Servicing Centre for the repair of the heating element.

Why is there no power when switched on?

Potential Cause: The safety fuse plug could be faulty.

Solution:Bring the oven to Authorised Serving Centre for safety fuse plug repair.

Why does the new oven have a strange smell?

Potential Cause: The nature of the material during production.

Solution:For the initial use, switch on the oven to the maximum temperature for about 30 minutes to expel the air and the smell.

Why is the timer function unable to be selected?

Potential Cause: The switch could be faulty due to wear and tear.

Solution:Bring the oven to Authorised Serving Centre for safety fuse plug repair.