FAQ – Induction Cooker

Why is there no power supply when switched on?

Potential Cause: The safety fuse could be faulty.

Solution: Bring the unit to Authorised Serving Centre for the repair of safety fuse plug.

Why did the unit stop functioning after switching on for a short while?

Potential Cause: The sensor or PCB board could be faulty.

Solution: Bring the unit to Authorised Serving Centre for checks and repairs.

Why are the sensor or buttons not responsive when “ON” light is on?

Potential Cause: The PCB board could be faulty.

Solution: Bring the unit to Authorised Serving Centre for checks and repairs.

Why is the unit emitting noise?

Potential Cause: Displacement of cooling fan wire.

Solution: Bring the unit to Authorised Serving Centre for checks and repairs.

Why did the unit switch off automatically?

Potential Cause: The unit safety protection is activated.

Solution: Allow the unit to cool about 5 to 10 minutes, and switch on again. If persists, bring the unit to Authorised Serving Centre for checks and repairs.