FAQ – Air Pot

Why is there no power supply when switched on?

Potential Cause: The safety fuse is faulty.

Solution: Bring the unit to Authorised Serving Centre for the repair of safety fuse plug.

Why is the panel not functioning?

Potential Cause: The buttons are faulty.

Solution: Bring the unit to Authorised Serving Centre for checks and repairs.

Why is the Air Pot continuously boiling, unable to keep warm, or unable to auto re-boil?

Potential Cause: The thermostat is faulty.

Solution: Bring the unit to Authorised Serving Centre for checks and repairs.

Why is the Air Pot unable to dispense water when pressed?

Potential Cause: Due to the production of “pump air” during boiling process.

Solution: Allow the Air Pot to completely boil, open the cover to release “pump air”. Close the cover and dispense water thereafter.